In 2013 I wrote about my experience with Lanzinger Harmonikas. I provided screenshots of emails and timelines, but it was lengthy and opinionated. After the passing of the company’s founder I reflected and removed those articles.
In my career so far as a software developer, I have learnt the value of transparency and honesty with clients. This has a great impact on a company’s reputation and clients’ trust in a company. Even in the face of challenges. Hoping that Lanzinger Harmonikas and other companies can learn from their mistakes, and for the benefit of people in the market for a new accordion, I’d like to offer a clear summary of what happened, and what I learnt.